Alchemer Mobile

JUNE 4, 2019

Incorporating these tools into your customer experience tech stack will drive more engagement, deliver high-quality customer feedback, and help inform your product roadmap. This in-app analytics tool helps companies make data-driven iterations to their apps and gain a better understanding of how product changes impact customer satisfaction.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. In short, you use CEP software to manage and optimize product experiences along the user journey.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. Pendo’s analytics includes the following 4 features: Paths, Funnels, Reports, and Retention. Dashboards.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Userpilot

AUGUST 25, 2021

So, let's dig deeper to learn how to use cohort analysis to combat churn and grow your product ! Cohort analysis is a type of behavioral analytics that helps you see what a segment of your users (a cohort) is doing within your product. Learn the time it takes for an average customer to lose interest and leave your product.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 15, 2021

This guide will discuss what cohort analysis is, why it’s important for your SaaS business, and how it can be used to grow your product by combating churn and increasing retention. Cohort analysis is a type of behavioral analytics that shows you what a sub-section of your user base (also known as a cohort) is doing in your SaaS product.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 52

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in. What is the NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

MARCH 14, 2019

Of course, nothing can be done without a few user onboarding tools to hold yourself back. We are proudly introducing you to 30 free and paid user onboarding tools. We’re assuming that you’re already familiar with the best user onboarding practices. User onboarding tools for in-app experiences.

Analytic Tools 45

Analytic Tools Feedback Software Research Software Data Visualization 45