The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Alchemer Mobile

APRIL 9, 2020

Download the 2020 Mobile App Engagement Benchmark Report. See the full 2020 report for more information on general benchmarks and other category-specific data. Again, we believe the lower retention numbers have to do with fierce competition within the category and how to keep customers engaged. Why is your app rating decreasing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Gainsight

APRIL 13, 2020

Businesses will have to rely on global resources, digital customer communication, and leverage different sources of supply. Gainsight PX Product Analytics Aggregated Stats Q1/2020. Optimize customer acquisition cost (CAC) by calibrating marketing & sales funnels with product-led approach.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 52

Gainsight

JANUARY 8, 2021

” Companies with well-built solutions are discovering when they partner with equally good and complementary products; the results are outstanding. That happened when Adobe’s top-performing Product Adoption Team combined efforts using their Audience Manager with Gainsight’s PX solution. Success and Learnings.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs User Testing 52

Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. Gainsight is in lockstep with the ever-evolving discipline of customer success. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Are you all caught up?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Data Visualization 52

The Product Coalition

SEPTEMBER 9, 2021

We were driven by the desire to create a solution that would help businesses address the budding demand for one increasingly popular communications channel: live, interactive video and audio streaming. Think back to the way business was conducted in 2020. Think back to the way business was conducted in 2020.

Reporting Tools 107

Reporting Tools Feedback Software Customer Communications Customer Experience 107