Userpilot

JULY 20, 2021

Let me guide you through the brass tacks of the only, may I say, “growth hack” that can safely lead your product to success. Yet Growth Marketing and Product Growth is not where I started. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me.

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User Testing Research Software Feedback Software Product Research 105

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? In this article, I've included both the SaaS marketing best practices and 19 best SaaS marketing examples to illustrate how others do it. Use data collected from microsurveys to personalize the onboarding experiences.

Feedback Software 94

Feedback Software Research Software User Testing Customer Feedback 94

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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Feedback Software Research Software Reporting Tools Onboarding KPIs 97

Userpilot

OCTOBER 8, 2021

There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? We had a play with some of their tools to save you the trouble of testing them out yourself. Pendo Analytics Feature #1: Paths.

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Data Visualization Analytic Tools Software Review Feedback Software 97

Userpilot

APRIL 14, 2022

In this article, we talk about: Customer retention rate and what it means for your business. Tools you can use to boost your retention rate. These are customers who keep renewing their subscriptions and actively engage with your product. In another example, assume your product has 3,500 users as of June 2021.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

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Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. User onboarding and Product adoption – Userpilot.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. What is user onboarding?

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Analytic Tools Onboarding KPIs Customer Experience User Testing 92

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. In this article, we’ll look at the best software options SaaS companies have at their disposal to manage customer retention and reduce churn. Why does a SaaS business need customer retention software?

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Analytic Tools Data Visualization Reporting Tools User Testing 98

Userpilot

NOVEMBER 1, 2021

If you've ever heard the term "user onboarding " and felt confused as to what it meant, you're not alone. Here at Userpilot , we regularly talk to hundreds of SaaS companies about their onboarding across the whole user journey. Allow us to share our understanding of user onboarding with you.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 97

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. So let’s get into it.

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Artificial Inteligence Data Visualization Reporting Tools Customer Experience 97

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. Given how closely onboarding relates to important metrics like activation and retention, it’s essential to get it right. In this ultimate guide, you’ll find all our top tips for onboarding in one place, including: A definition of onboarding.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? This article details everything you need to know about the ins and outs of successful customer satisfaction surveys. What you’ll get from this article ???? So much you can taste it? If you’re like us, you must be pretty hungry then.

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

JUNE 28, 2021

As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. In this article, we’ll look at the top 6 customer engagement marketing (CEM) strategies for SaaS and how you can leverage them to provide a personalized experience to your customers.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

FEBRUARY 16, 2022

If you have ever wondered how to measure the success of your product then you might have heard about product benchmarking before. This is a method of measuring the performance of a product against other similar company’s products. This is a great way to see if your product has growth potential. Let’s dive deep in.

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Onboarding KPIs Data Visualization Product Research Customer Experience 97

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. This article explores 24 types of charts and graphs and how they are used. TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers.

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UX Studio

MARCH 13, 2023

The human soul has always been an interesting topic for me and I was curious about what kind of products are available in the digital world for those dealing with mental health issues. What do you need to know about mental health awareness when designing a digital product, and why is it so important to understand its background?

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