PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

Userpilot

SEPTEMBER 8, 2021

They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. Other tools include Appcues and Userguiding. Product tours are a useful tool for SaaS companies in 3 main areas: New user onboarding. Let's get into it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

UX Studio: Product Management

JULY 14, 2021

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. Many local and international design thinking companies offer similar services. Top design and innovation consulting firms 2021. UX studio .

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology. The top verticals are manufacturing and warehousing.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

UX Studio: Product Management

OCTOBER 2, 2023

The expertise of our team lies in creating visually stunning website design and digital products. Founded as Basic by David Vaněk and later merged with Dept in 2021, Basic/Dept has evolved into a leading digital product design and branding agency. Their mission is to transform digital presences into captivating and effective tools.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

People-First Product Leadership

OCTOBER 1, 2023

ChatGPT apologized in its own way and shared it couldn’t find any more recent data, but added it could be because it’s brain (aka “knowledge”) only reflects data up to September 2021. Of those who had a difficult boss, 32% said they’d quit their job as a result.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Once the product vision and strategy are set, it’s time to build a product roadmap.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

The Product Coalition

OCTOBER 15, 2019

A product roadmap is a tool used by PM’s to communicate the what and the why of a product. You are constantly using your roadmap to influence other departments and align their efforts to your product vision. Here is what you should do next: Validate each of the product ideas using data and insights.

Roadmap 117

Roadmap Data Visualization Software Review Technical Review 117

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. These experiences leading Customer Success gave me a lot of insight into the importance of CS operations to enable scale.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Modus Create

JUNE 23, 2021

Transformational leadership is a leadership theory where a leader uses a vision or a goal to energize, inspire, and develop their team. Such leaders don’t treat vision as a tool to pacify stakeholders but as an essential value to power their routine. . Hasbro’s Adoption of Data and Nostalgia (Brian Goldner).

Leadership 95

Leadership Technical Review Data Visualization Vision 95

Gainsight

DECEMBER 20, 2020

Once companies got through the initial panic from March to May, many technology firms started growing thanks to expansion in their existing clients again. In fact, we observed Chief Revenue Officers doubling down on Customer Success more than ever in 2020 due to this phenomenon. Services teams finish the “project”.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Intercom, Inc.

APRIL 28, 2022

It doesn’t take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. That was not an intentional choice.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

The Product Coalition

FEBRUARY 22, 2021

The Product Backlog Forensic Analysis Join us on March 9, 2021 , for a live virtual workshop to create actionable recommendations on how to deal with the outcome of a forensic Product Backlog analysis. This bias seems to apply to products and services, too; think of Ikea: people value what they created over other products.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Usersnap

APRIL 27, 2022

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. A few months later… June 30, 2021, our SaaS churn rate was back at 6.12%. Understanding why customers are leaving your service is possible via an examination of customer churn.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. This is clearly illustrated when the book describes the part of making the visuals. Old classics can be good to give awareness about the field's historical evolution.

Books 52

Books Technical Review Research Software Data Visualization 52

Gainsight

JULY 7, 2021

And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. And what would this all mean for Pulse 2021? Pulse 2022?

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

JULY 29, 2021

Rather, everything is an iterative process of building the service, rolling it out to users and keep improving it as you get new data and feedback. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts. Kieron: Interesting that you talked about the data points.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

BrainMates

DECEMBER 7, 2021

December 1st, 2021 was a stunning day in Sydney. What to do about the shortage of Product and Tech talent in Australia right now? But at a time when economies are trying to roar back to life, being thwarted by a lack of Product and Tech talent couldn’t be timed any worse. Part 2: A Culture of Retention.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

The Product Coalition

FEBRUARY 10, 2022

People like dynamic visuals. We are surrounded by them everywhere: We watch TV, search for funny videos on YouTube, and subscribe to services like Netflix and HBO Max. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. What is live streaming?

Feedback Software 141

Feedback Software User Testing Technical Review Data Visualization 141

Business of Software Conference

APRIL 17, 2020

So, we are creators of two tools; One is a task manager app that I started actually in 2007. So, these are there our tools and we’ll maybe like make some more in the future, but we are just focused on these two right now. If you do a tech or even if you do any kind of modern information work yeah.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Intercom, Inc.

AUGUST 26, 2021

Liam Geraghty: So many stories of tech success begin in Silicon Valley. “We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Intercom, Inc.

NOVEMBER 23, 2022

In 2012, looking to build something of his own, Patrick founded ProfitWell , a suite of products to help SaaS companies grow by optimizing pricing, reducing churn, and getting accurate revenue reporting. The markets were pretty okay, if not great, towards the end of 2021. Then, came integration. So, we were going to raise capital.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) ” We can’t predict, let alone control, how The Emergence will play out. Every knowledge worker can leverage AI tools like ChatGPT, right now, to claw back a significant percentage of their work week.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

The Product Coalition

JANUARY 22, 2021

In 2015 it was discovered by Harvard Business Review that 75% of cross functional teams were dysfunctional. Stick around till the end and we’ll be recommending some of our favorite online collaboration tools. Make sure performance reviews go two-ways. Working in silos It’s 2021?—?we

Product Management 151

Product Management Product Manager Feedback Software Data Visualization 151

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Teams that have mixed reporting lines can find themselves pulled apart by competing instructions and priorities.

Weak Development Team 149

Weak Development Team Reporting Tools Research Software Feedback Software 149