Intercom, Inc.

DECEMBER 21, 2021

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. The Ultimate Customer Support Tech Stack for 2022.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Userpilot

FEBRUARY 25, 2021

SaaS Marketing Strategies for Growth in 2021. Outbound vs. Inbound. Inbound and Outbound Success Stories. But to succeed, you have to get the right message out, at the right time, and to as many people as you can who fit your customer persona. Let’s see the most common SaaS marketing strategies or playbooks are for 2021.

Research Software 91

Research Software User Testing Outbound Marketing 91

Userpilot

JULY 12, 2021

One of the many useful features you’ll find is the ‘competitive positioning map’ that helps you understand how your website stacks up against your competitors. You can use these insights to craft marketing messages that resonate with your target audience. HubSpot’s Marketing Hub is an all-around inbound marketing solution.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

OCTOBER 8, 2021

Sales-based growth meant sending thousands of outbound messages in an attempt to find the key decision-maker, shorten the sales cycle, and close aggressively. To be clear: both of these user acquisition strategies still work in 2021. The emergence of the product-led growth strategy. Top product-led growth platforms for SaaS businesses.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

FEBRUARY 4, 2022

This is because people are less willing to part with a significant amount of their hard-earned cash unless they have a positive interaction with a sales rep from your company. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Intercom, Inc.

JULY 19, 2021

Conversational support is the modern way to resolve customer questions through a digital-first, messaging-based interaction. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129