Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs. Melissa Perri is one of the most recognizable names in Product Management. She’s currently a consultant, speaker, and teacher in product management. Lena’s largest contributions to the Product Management field.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

Gainsight

JULY 26, 2022

Dealerware increased NPS response rates 2700% by serving an NPS survey to users inside of their product. The strategy also enables instant CTA triggers within their CS platform for both issue escalations OR when there is opportunity for advocacy and positive customer reviews. .

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59

Business of Software Conference

SEPTEMBER 7, 2022

Remote-first. Raising teenagers Retention Revenue based finance Reviving the team after difficult years Reviving the team after difficult years Rewarding our team SaaS and crypto (and crypto-SaaS?).

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

ProductPlan

SEPTEMBER 28, 2022

The team at Slack uses that understanding to not just sell software, but to sell a positive user experience that leads to more products and streamlined communication amongst team members. When your customers can use your product with little help, they are more likely to self-serve, which meets key criteria for product-led growth.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Gainsight

OCTOBER 7, 2019

What a way to expedite our product roadmap, ensuring our priorities are in line with our customers and meeting their demands. It’s one thing to deliver features and product launches and another to understand and improve the experience holistically, and Gainsight PX empowers us to. ” -Tom Shelly, Product Marketing Director, Bizzabo.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. Sign up for the weekly Product Briefing. Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52