Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 102

Analytic Tools Research Software Feedback Software Data Visualization 102

Userpilot

NOVEMBER 6, 2023

The top metrics to measure customer growth rate. Five customer growth strategies to implement: Help users discover features relevant to them. Drive engagement and product adoption with product guides. How different metrics affect MRR. Below are seven essential metrics to track. What is customer growth?

Onboarding KPIs 85

Onboarding KPIs User Testing Feedback Software Analytic Tools 85

Userpilot

DECEMBER 7, 2022

Wondering what key performance indicators SaaS companies should look out for to enhance their product growth ? For a new SaaS business, the main challenge lies in determining the most important KPIs to track. The three main types of KPIs are quantitative, qualitative, and leading KPIs. Leading KPIs.

Onboarding KPIs 89

Onboarding KPIs Data Visualization Customer Experience Customer Feedback 89

Intercom, Inc.

FEBRUARY 10, 2022

Talk to the people who are trying to help you use their product the best you possibly can. And then, they wonder why there are onboarding problems and use problems and all these sorts of things. And that’ll help with the whole onboarding and utilization and adoption and all these sorts of things. So, talk to your reps.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211