Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

AUGUST 25, 2023

2023, has set a record for mentions of the ‘menopause’, which I am delighted by but also distraught at how slow society has been in the workplace to address and support women going through this, and educate those living with and around them to understand it. That’s the likes of data engineering, modelling and analytics engineering teams.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Product Research 98

Userpilot

MARCH 20, 2023

Thanks to a combination of tools, systems, and strategies, driving customer retention through optimal customer service is easier than ever before. This article highlights the importance of staying on top of the latest customer service trends and the top trends to follow today. Messaging apps are rising in popularity.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Userpilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? This is the question this article explores, so if you’re after the answer, you’re in the right place. Modern analytics tools allow you to track individual and custom events without writing any code.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 20, 2023

Our article explores 8 key trends in product management that you can’t afford to miss! To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics. To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JANUARY 14, 2024

That’s what our article explores! The importance of product analytics for decision-making is likely to increase even further. The importance of product analytics for decision-making is likely to increase even further. This will include the use of predictive analytics to forecast user behavior trends.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. That’s one of the questions we answer in the article. TL;DR No-code analytics enable product teams and business users with limited coding skills and technical know-how to collect and analyze data.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97