Userpilot

APRIL 6, 2023

How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience? Best AI tools for customer success managers (CSMs). Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots.

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

JULY 24, 2023

You can also reach out to influencers, journalists, and others in the industry with large followers to spread the word. Examples of successful product launches from various industries Thankfully, there are several product launch examples you can look to for ideas. In just five days, ChatGPT had attracted over a million users.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Business of Software Conference

SEPTEMBER 20, 2023

Gallup’s research reveals that businesses make the wrong managerial choices a staggering 82% of the time, leaving just one out of every ten managers genuinely effective in their role. A recent survey unveiled a 17% gap between a manager’s perceived effectiveness of such meetings and their team members’ perception.

ChatGPT 52

ChatGPT Feedback Software Research Software Product Research 52

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Many consumer behavior trends, such as influencer marketing and social commerce, aren’t as popular in the SaaS industry.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. About 73% of U.S.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Department of Product

NOVEMBER 2, 2023

Knowledge Series – How to manage API integrations In this Knowledge Series, we explore some of the most important aspects of managing third party API integrations so that you’re fully equipped to deal with the complexities of API integrations and everything they entails. One video has amassed over 3.4 million views.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. Here’s what’s capturing the attention of global enterprises in 2023. Note that most of these trends aren’t new but are finally emerging in the mainstream. billion in value. Well, the future has finally arrived.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Product Talk

SEPTEMBER 6, 2023

Arne Kittler [Product at Heart Co-Organizer]: For our next session, which will be, again, totally different than the two formats we’ve had before, I have the great pleasure of introducing two of the leading voices in product management today, Teresa Torres in conversation with Petra Wille. I think we should be generous with people.

Product Research 241

Product Research User Testing ChatGPT Research Software 241

Usersnap

JUNE 15, 2023

Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. To help you out, I’ve put together this extensive guide on the product management process.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. If selling into a fragmented industry where there isn’t a common view of the market, how do you address that without doing a one-off view? As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. So how do you keep up?

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Department of Product

OCTOBER 19, 2023

Finally, if you’re feeling overwhelmed with meetings and would like to take some time to manage your time and conduct a calendar ‘health check’ this new product could help. Chartpack: Web Technologies used in product development Q4 2023 What are the most popular programming languages, databases and new technologies that power the web?

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52