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Embedding a Customer Feedback Loop Into Your Product Delivery

Gainsight

Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops? So, why even bother building customer feedback loops into your product?

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The Emerging Role of Product Growth

Gainsight

In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. According to Gartner, by 2024, 80% of IT companies will radically change their missions and structure as they lean into product-centered operating models. Construct rock-solid customer feedback loops.