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Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions

Radical Product

To get around this, they developed an automated anti-stall system (MCAS) to point the noise downwards when the plane risked stalling. Locked-in Syndrome is common in organizations even when they’re seemingly doing all the right things (applying Lean and Agile to iteratively build their company and product). In the absence of a clear vision, and strategy, customer feedback can lead us astray. product-design product-management business business-strategy leadership