Mind the Product
APRIL 21, 2024
Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.
Userpilot
APRIL 21, 2024
The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !
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The Product Coalition
APRIL 21, 2024
Two terrible tales to tuck yourself into bed on a dark and stormy night.
Userpilot
APRIL 21, 2024
In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
UX Planet
APRIL 21, 2024
Debunk some myths floating around and provide a clear picture of what UX design in 2024 is truly about Continue reading on UX Planet »
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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UX Planet
APRIL 21, 2024
Five ways to instantly upgrade your designs The upgraded design The original design (Exhibit A) I recently stumbled across my attempt at this UX design challenge I completed nearly three years ago for a job application. The assignment was fairly straightforward: create an admin view to track employee points in a health challenge, with various employee data.
Userpilot
APRIL 21, 2024
Are you using in-app customer support to resolve your users’ issues faster and streamline the support process? By integrating customer support directly into your software app or website, you can: Boost user retention. Improve customer satisfaction. Reduce support costs by minimizing the need for human intervention. Resolve issues quicker and provide efficient customer service.
Lenny Rachitsky
APRIL 21, 2024
Brought to you by: • Paragon —Ship every SaaS integration your customers want • Lenny’s Talent Team —Hire the best product people. Find the best product gigs • Vanta —Automate compliance. Simplify security — Mihika Kapoor is a design-engineer-PM hybrid at Figma, where she was an early PM on FigJam and is now spearheading development on a new product at the company that’s coming out this June.
Userpilot
APRIL 21, 2024
Is UserGuiding or WalkMe the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.
Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms
Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.
Userpilot
APRIL 21, 2024
Is UserGuiding or Userlane the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.
Userpilot
APRIL 21, 2024
Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.
Userpilot
APRIL 21, 2024
Is Userlane or Spekit the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.
Userpilot
APRIL 21, 2024
Is WalkMe or Spekit the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.
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In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.
Userpilot
APRIL 21, 2024
Is UserGuiding or Chameleon the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.
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