6 Customer Fit Types and How to Use Them To Drive Customer Success
Userpilot
JUNE 30, 2022
There are six types of customer fit according to Lincoln Murphy, which include: technical fit, functional fit, resource fit, competence fit, experience fit, and cultural fit. Gartner predicts that 75% of companies will “break up” with poor-fit customers by 2025. Technical customer fit. Why should you care about customer fit?
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