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How to Use AI to Create Great Customer Education Course Content

Gainsight

OCTOBER 10, 2023

by 2028, up from $6.8b Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

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Product Briefing – September 28, 2023

Department of Product

SEPTEMBER 28, 2023

Despite Microsoft being a major investor in OpenAI to the tune of $10 billion with a reported 49% ownership, Corporate Vice President and head of Microsoft Research Peter Lee is reportedly leading a team of roughly 1,500 researchers to create conversational AI that is smaller in size and costs less to operate.

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