Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. What is a preference test? What are its benefits and drawbacks?

User Testing 86

User Testing Product Research Data Visualization Feedback Software 86

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first.

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Customer Feedback User Testing Feedback Software Artificial Inteligence 52

UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. In some cases, choosing an icon is easy, such as explaining to a user how to add a t-shirt to the favorites on an e-commerce shop.

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ChatGPT Artificial Inteligence Data Visualization Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 101

Analytic Tools Data Visualization User Testing Reporting Tools 101

Userpilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received.

Product launches 91

Product launches User Testing Product Research ChatGPT 91

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We’ll uncover the hurdles of current AI-powered research tools and spotlight the most promising ones to keep an eye on. Let’s dive in and navigate the future of research together! Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Canva The first GPT is a Canva. This GPT likely uses the Dalle-3 text-to-image model for logo generation. Grimoire This GPT can help you with coding.

User Testing 89

User Testing Product Research ChatGPT Customer Experience 89

ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. There have been countless stories, tests, and experiments using this fascinating chatbot. Awkward confessions of love aside, there is no doubt that ChatGPT and other AI tools like it are poised to impact every aspect of our lives. I know what you’re thinking. powered Bing search engine.

ChatGPT 52

ChatGPT Research Software Artificial Inteligence Reporting Tools 52

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 100

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

Data Visualization 96

Data Visualization Analytic Tools Research Software Customer Experience 96

Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence. One was focused on retention of existing customers.

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Analytic Tools Research Software Product Research Data Visualization 220

UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. It’s unclear why Dall-e, Writing, Productivity, Research & Analysis are selected as the top-level categories. Categories at GPT Store. The GPT failed to do it.

ChatGPT 97

ChatGPT UX Finance Research Software 97

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. .” What are GPTs? But you’re wrong.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

dscout People Nerds

JUNE 8, 2023

New tools like ChatGPT will inevitably have an impact on user research. But what that will look like is up for debate.

Research Software 116

Research Software User Testing ChatGPT Development 116

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Product Research 73

Product Research Startups Feedback Software User Testing 73

Lenny Rachitsky

APRIL 9, 2024

I once defined the job of a product manager as to “ deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems. Tools to explore: ChatGPT , Claude , Gemini , Perplexity , and here are examples of how people are already using ChatGPT to strengthen their thinking 2.

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding.

Artificial Inteligence 87

Artificial Inteligence User Testing Feedback Software Analytic Tools 87

Mixpanel

APRIL 12, 2024

I was excited to get in touch with artificial intelligence and neuroscience researcher Ian Eisenberg to pick his (human) brain about this. Even though most of today’s most prominent AI models aren’t being trained continuously from new foundational data, they do “learn” or adapt to new context that comes in from user prompts.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

UX Planet

JANUARY 29, 2024

Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Then, it will show what the users prefer, flow A or flow B.

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Analytic Tools Systems Review Data Visualization ChatGPT 96

Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

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User Testing Customer Experience Product Research ChatGPT 111

UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This approach contradicts the Double Diamond model, which prioritizes user needs first. On the contrary, User Research and Discovery are more critical than ever for delivering real value.

Product Research 76

Product Research Research Software User Testing Analytic Tools 76

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. That perplexing issue a user has. Therefore, to build a truly amazing product, you need to understand how that product fits in the end-to-end flow surrounding it — the ecosystem.

User Testing 101

User Testing Development Product Research Feedback Software 101

UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space.

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Generative AI UX Research Software User Testing 94

The Product Coalition

JUNE 11, 2023

It is difficult to answer this question definitively, as there is no one-size-fits-all answer. The execution part of customer empathy involves talking to them, understanding their needs, and empathizing with their pain — I prefer to learn about their profession as if I'm becoming one myself. Not using chatGPT yet?

Product Management 106

Product Management Product Manager User Testing ChatGPT 106

Mironov Consulting

JUNE 25, 2023

Product fit will probably be catastrophic.  This Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

MARCH 25, 2023

Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers. You can use it to analyze feedback sentiment, simplify complicated technical jargon, or just write faster. Luckily, I have a great team by my side to make it happen. And yes, it’s built on OpenAI. ?

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Feedback Software Technical Review User Testing Development Team Review 114

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. These insights empower creators to make informed decisions, enabling them to customize content that strongly resonates with their audience.

Data Visualization 120

Data Visualization Artificial Inteligence Analytic Tools Research Software 120

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool. helps users craft effective and persuasive sales emails. There’s no simple answer to this question.

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Feedback Software Analytic Tools Research Software Data Visualization 97

The Product Coalition

JUNE 18, 2023

Faster & Better Emails: With ChatGPT , Lavender , compose , or equivalent, product managers can craft thoughtful emails quickly and save 1–2 hours a day. Jasper , Grammarly , Trolly, or ChatGPT reduces your copywriting time by 50%. Here are new tools that will boost their productivity.

Data Visualization 121

Data Visualization Feedback Software ChatGPT Product Management 121

Andrew Chen

AUGUST 23, 2023

In the end, there’s no real magic to it — 99% of the battle is carving out a few hours on Sundays to write when there’s a many dozens of emails that need to be returned, Netflix shows to be watched, and games I should be “researching” for my job as a games industry investor. Be opinionated.

Blog 89

Blog ChatGPT Research Software Generative AI 89

Crafty CTO

MARCH 17, 2023

The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages. That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself. Mind-blowing. What is that date?

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98