UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We’ll uncover the hurdles of current AI-powered research tools and spotlight the most promising ones to keep an eye on. Let’s dive in and navigate the future of research together! Read on to get a sneak peek at our research team’s conclusions.

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Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. What is ChatGPT? Let’s get started!

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The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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Userpilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received.

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Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding.

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Artificial Inteligence User Testing Feedback Software Analytic Tools 97

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Data Visualization Analytic Tools Research Software Customer Experience 98

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

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ChatGPT Feedback Software Customer Experience Customer Feedback 84

Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

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Customer Feedback User Testing Feedback Software Customer Experience 52

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Lenny Rachitsky

APRIL 9, 2024

Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. I once defined the job of a product manager as to “ deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems. Think about it—what is AI best at?

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UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

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Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. .” What are GPTs? But you’re wrong.

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Data Visualization ChatGPT Reporting Tools User Testing 133

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. By intelligently examining the interaction patterns, content creators gain valuable insights. Chatbot content creation: AI-driven chatbots generate dynamic responses based on user queries.

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Data Visualization Artificial Inteligence Analytic Tools Research Software 119

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

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Data Visualization Research Software Analytic Tools Customer Experience 64

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

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Mixpanel

APRIL 12, 2024

I was excited to get in touch with artificial intelligence and neuroscience researcher Ian Eisenberg to pick his (human) brain about this. Even though most of today’s most prominent AI models aren’t being trained continuously from new foundational data, they do “learn” or adapt to new context that comes in from user prompts.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Mironov Consulting

JUNE 25, 2023

Umbrella-wielding is a skill: anticipating politics; de-escalating  drama; being ready with in-the-moment analysis and insights about whether a problem is actually important; articulating which department is best equipped to handle today’s small crisis; practicing organizational jiu jitsu.

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Weak Development Team User Testing Customer Feedback Customer Experience 126

UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This approach contradicts the Double Diamond model, which prioritizes user needs first. On the contrary, User Research and Discovery are more critical than ever for delivering real value.

Product Research 62

Product Research Research Software User Testing Analytic Tools 62

The Product Coalition

JUNE 11, 2023

It is difficult to answer this question definitively, as there is no one-size-fits-all answer. The execution part of customer empathy involves talking to them, understanding their needs, and empathizing with their pain — I prefer to learn about their profession as if I'm becoming one myself. Not using chatGPT yet?

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Product Management Product Manager User Testing ChatGPT 105

The Product Coalition

MARCH 25, 2023

Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers. You can use it to analyze feedback sentiment, simplify complicated technical jargon, or just write faster. Luckily, I have a great team by my side to make it happen. And yes, it’s built on OpenAI. ?

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Feedback Software Technical Review Development Team Review User Testing 112

The Product Coalition

JUNE 18, 2023

Faster & Better Emails: With ChatGPT , Lavender , compose , or equivalent, product managers can craft thoughtful emails quickly and save 1–2 hours a day. Jasper , Grammarly , Trolly, or ChatGPT reduces your copywriting time by 50%. Here are new tools that will boost their productivity.

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Data Visualization Feedback Software ChatGPT Product Management 120

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. That perplexing issue a user has. Therefore, to build a truly amazing product, you need to understand how that product fits in the end-to-end flow surrounding it — the ecosystem.

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The Product Coalition

JUNE 14, 2023

By leveraging AI technologies, education can be transformed with personalized instruction, interactive learning platforms, and data-driven insights, revolutionizing the way students acquire knowledge and skills. For example, a student can submit an essay to AI and ask for feedback on how it can be improved. Image created by the author.

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Education Feedback Software Research Software Data Visualization 106

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool. helps users craft effective and persuasive sales emails. There’s no simple answer to this question.

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Feedback Software Analytic Tools Research Software Data Visualization 98

UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space.

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Generative AI UX Research Software User Testing 77

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.    The hope is for positive press coverage but few serious end users.

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Data Visualization Artificial Inteligence Technical Review User Testing 75

The Product Coalition

JULY 28, 2023

So to start, let’s focus on some of those to bring to life what a data product is, and you’ll see why they’re important for the company building them, and for you as a consumer too. This again is about stickiness, customer retention. You sit back to relax for the evening and Netflix suggests a movie it thinks you’ll like ?

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Data Visualization Reporting Tools User Testing Customer Experience 125

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? 12:49] How many customers do you need to talk to?

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Lenny Rachitsky

MARCH 17, 2024

At Facebook, Noam helped establish the New Product Experimentation team; at Thumbtack, he was chief product officer; and at YouTube, he was one of the early product leaders overseeing the consumer experience.

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Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. He is also on the board of directors at NumFOCUS, the nonprofit organization that supports open source projects like Jupyter, Pandas, NumPy, and more. Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy.

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Cafe

APRIL 26, 2023

I come in many shapes and sizes, and I'm essential for discovering what the customer desires. Marketers can use this opportunity to connect with consumers by tailoring content to their current needs and interests. In fact, ChatGPT, was found capable of passing interviews to become an entry-level software engineer at the company.

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