UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

ChatGPT 90

ChatGPT User Testing Customer Feedback Research Software 90

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

Product launches 87

Product launches User Testing Product Research ChatGPT 87

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Analytic Tools 96

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 96

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Product Research 66

Product Research Startups Feedback Software User Testing 66

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Part 1: The need for Reevaluation If you have worked on the GenAI products/ features before or are just starting, you might find adopting a reverse engineering approach beneficial.

Product Research 68

Product Research Research Software User Testing Analytic Tools 68

UX Planet

JANUARY 18, 2024

Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team.

ChatGPT 93

ChatGPT Feedback Software Customer Experience Customer Feedback 93

Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. What is AI user onboarding?

Artificial Inteligence 82

Artificial Inteligence User Testing Feedback Software Analytic Tools 82

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

Data Visualization 94

Data Visualization Analytic Tools Research Software Customer Experience 94

Lenny Rachitsky

APRIL 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path.

Data Visualization 116

Data Visualization ChatGPT Research Software Product Management 116

Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Let’s get to it!

Analytic Tools 71

Analytic Tools Feedback Software Data Visualization Reporting Tools 71

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. .” What are GPTs? 👋 Hey, Lenny here!

Data Visualization 132

Data Visualization ChatGPT Reporting Tools User Testing 132

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Innovation Educators

OCTOBER 9, 2023

Product feature validation and iteration – for product managers Today we are talking about tips for selecting, planning, and prototyping product features. He has in-depth experience marketing products, addressing product requirements, research, UX design, and management.

User Testing 111

User Testing Customer Experience Product Research ChatGPT 111

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

The Product Coalition

SEPTEMBER 7, 2023

Despite the content being geared toward the C Suite, something I am still determining if I want to reach, there was a brief diversion on building successful AI products. McKinsey used the word product in a conversation about digital and AI. And while they did spend a hot minute talking about product, that’s beside the point.

User Testing 100

User Testing Development Product Research Feedback Software 100

The Product Cafe

APRIL 26, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. I come in many shapes and sizes, and I'm essential for discovering what the customer desires. Passive Product Discovery is the New Way!🛷

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

The Product Coalition

MARCH 25, 2023

Airfocus Co-Founder and CEO Malte Scholz talks about what it takes to launch new capabilities that ensure product success. By Tremis Skeete , for Product Coalition Product innovation. As simple as the concept sounds, our greatest companies and their products rely on it. Probably on par with “ speed to market.

Feedback Software 112

Feedback Software Technical Review Development Team Review User Testing 112

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. Stuck on an outline for a learning path about a new product feature?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? Our gold standard is 30 interviews.

Research Software 106

Research Software Systems Review User Friction Product Research 106

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Product Research 92

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. Tasks such as automated text generation, image synthesis, and video editing are now facilitated by AI, contributing to streamlined workflows and increased productivity.

Data Visualization 119

Data Visualization Artificial Inteligence Analytic Tools Research Software 119

UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space.

Generative AI 87

Generative AI UX Research Software User Testing 87

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last Product fit will probably be catastrophic.  This

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

freshtrax

MAY 21, 2024

Mr. Tsuchiya: It’s been just a little over a year and a half since ChatGPT started gaining momentum, and discussions on how it will affect design jobs have often been brought up. Brandon: The ones seeing the impact are essentially outsourcing and handling the basic tasks of production. Mr. Tsuchiya: Exactly.

Crowdsource 64

Crowdsource Customer Feedback Reporting Tools ChatGPT 64

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.    The hope is for positive press coverage but few serious end users.

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

The Product Coalition

JULY 28, 2023

In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. Data Products, everywhere In your everyday life, you’re interacting with data products all of the time, or shall I say they’re interacting with you. that’s a data product right there, the recommender.

Data Visualization 125

Data Visualization Reporting Tools User Testing Customer Experience 125

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Mixpanel

APRIL 12, 2024

And what makes you a builder is not just your ability to code, sketch an illustration, or write copy for a marketing campaign; it’s that you handle everything involved in taking an idea to a finished product. Is AI capable of thinking like a product manager and running a product dev project from zero to shipped?

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 237

Product Research User Testing ChatGPT Research Software 237

The Product Coalition

JUNE 14, 2023

By leveraging AI technologies, education can be transformed with personalized instruction, interactive learning platforms, and data-driven insights, revolutionizing the way students acquire knowledge and skills. For example, a student can submit an essay to AI and ask for feedback on how it can be improved. Image created by the author.

Education 106

Education Feedback Software Research Software Data Visualization 106

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Lenny Rachitsky

MARCH 17, 2024

Brought to you by: • Whimsical —The iterative product workspace • Vanta —Automate compliance. At Facebook, Noam helped establish the New Product Experimentation team; at Thumbtack, he was chief product officer; and at YouTube, he was one of the early product leaders overseeing the consumer experience.

Research Software 97

Research Software ChatGPT User Testing Product Management 97

Department of Product

OCTOBER 5, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Zoom took a big step towards becoming a workplace productivity powerhouse this week with the launch of its own Google Docs competitor, Zoom Docs. Essential reads for product teams The latest from the Department of Product Substack ?Chartpack:

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118