UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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ChatGPT User Testing Customer Feedback Research Software 94

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. But only if we use the right methods.

User Testing 164

User Testing Customer Experience Customer Feedback User Friction 164

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 100

Research Software Feedback Software Data Visualization User Testing 100

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Analytic Tools 101

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 101

UX Studio

APRIL 11, 2024

Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers.

Research Software 77

Research Software Feedback Software Customer Feedback User Testing 77

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. Great stuff!”

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. And you can bump up Users for a team. The ChatGPT version does everything for you.

ChatGPT 96

ChatGPT Feedback Software Customer Experience Customer Feedback 96

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

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Product launches User Testing Product Research ChatGPT 93

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. Copy the prompt I wrote below into Google Docs or another note app. USERS: Bank account managers.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Artificial Inteligence 87

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. AI can be used at all stages of user onboarding.

Artificial Inteligence 89

Artificial Inteligence User Testing Feedback Software Analytic Tools 89

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

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Product Research User Testing ChatGPT Research Software 235

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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Feedback Software Analytic Tools Research Software Data Visualization 98

UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

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Feedback Software ChatGPT User Testing Customer Experience 51

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

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Startups Product Research Feedback Software User Testing 70

The Product Coalition

MARCH 25, 2023

A design and engineering approach that has become more important than the technologies that benefit from it. Speaking of markets, let’s take a look at the product management platform market. Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers.

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Feedback Software Technical Review Development Team Review User Testing 114

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

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Research Software Feedback Software Data Visualization Generative AI 49

The Product Coalition

JUNE 18, 2023

Photo by Canva Studio: [link] The new AI tools are a boon to many professionals, including product managers. Here are new tools that will boost their productivity. Faster & Better Emails: With ChatGPT , Lavender , compose , or equivalent, product managers can craft thoughtful emails quickly and save 1–2 hours a day.

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Data Visualization Feedback Software ChatGPT Product Management 121

Usersnap

JANUARY 8, 2024

Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Testing & Feedback 5. Image taken from Shape Up: Stop Running in Circles and Ship Work that Matters by Ryan Singer A core component of iterative development is the continuous cycle of feedback and improvement of new features.

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Feedback Software Weak Development Team User Testing Development 59

Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! I’m not very good at doing nothing, so I decided to use the newfound time to finally migrate off of Teachable (my original course platform). I’m particularly intrigued by how this technology can help students develop skills in each of the discovery habits.

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ChatGPT Feedback Software Product Research Generative AI 198

Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. It is our job to create computing technology such that nobody has to program. I’ve also included tools that can help with these jobs today that you may want to check out. Think about it—what is AI best at?

Data Visualization 119

Data Visualization ChatGPT Research Software Product Management 119

Mixpanel

APRIL 12, 2024

Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. But how far off are we from this technology no longer needing us humans to guide it in the building process? Those advancements made this model much more usable.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

The Product Coalition

JUNE 14, 2023

As students increasingly turn to platforms like YouTube to learn complex concepts, they face similar limitations in interactivity and personalized learning experiences. The AI system can monitor the student’s learning and pace the content according to the student’s progress. Everyone has their own way of learning.

Education 107

Education Feedback Software Research Software Data Visualization 107

UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Product Research Research Software User Testing Analytic Tools 73

Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. Then I’ll share 20 examples of how people are using GPTs today to make their workplaces more productive.

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Data Visualization ChatGPT Reporting Tools User Testing 134

Business of Software Conference

DECEMBER 15, 2022

We’ve been playing around with AI and we asked ChatGPT to, ‘Write a SaaS Newsletter With AI’ I predict 2023 will be the year AI becomes mainstream. Some of the highlights include: A new and improved user interface that makes it easier than ever to use our software. Enhanced performance and reliability.

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Feedback Software ChatGPT Data Visualization User Testing 40

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct market and competitive research.

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Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

NOVEMBER 16, 2023

When you think about trying to scale your software business and sell your product – especially in today’s world, where AI now seems to be the automatic default – you may be stressing over how to do it well. Customers know they’re not speaking to an actual human. Visit customers often. Pick up the phone. Pick up the phone.

Research Software 52

Research Software Feedback Software User Testing Customer Experience 52

UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. And when I say student, that encompasses the learners in formal education and school systems.

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Education Research Software Reporting Tools Feedback Software 45

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. That perplexing issue a user has. Therefore, to build a truly amazing product, you need to understand how that product fits in the end-to-end flow surrounding it — the ecosystem.

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User Testing Development Product Research Feedback Software 101

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. He spent the first half of his 25-year engineering career in the semiconductor industry as a chip designer and the latter half in software product development. To test this, you might not need to build an application.

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User Testing Customer Experience Product Research ChatGPT 111

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Department of Product

OCTOBER 19, 2023

Meanwhile, if you’re looking to test product ideas but are struggling to recruit participants, a new startup has you covered. Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other. and elevate your customer engagement.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Gainsight

OCTOBER 4, 2023

This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Users have an expectation in today’s Customer Success Management Platform market that their vendor will have gen AI built into their platform in a meaningful way, but many vendors simply lack maturity with AI.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

Mironov Consulting

JUNE 25, 2023

Product fit will probably be catastrophic.  This Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.  

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Weak Development Team User Testing Customer Feedback Customer Experience 127