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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking.

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Strategic Foresight: An Edge Product Teams Need Now

BrainMates

Their Q1 2025 Report Racing Toward the Future of Payments examines seven trends signalling how payments could evolve by 2030 and provides some thought-provoking touchpoints that we can grapple with as we envision the future. 100% carbon-neutral products by 2030) and map the necessary steps to get there.