Remove Agile Remove Airlines Remove Feedback Loop Remove Product Research
article thumbnail

Your Ultimate Guide to Agile Transformation

Agile Velocity

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

Agile 92
article thumbnail

Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions

Radical Product

The 737 was Boeing’s best-selling product. Airlines knew the product well and bought it year after year. The common product disease , Locked-In Syndrome, had begun to set it. US based airlines such as JetBlue had Airbus fleets. It’s not just big, successful products and organizations that catch this disease?—?your

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Confronting Innovation Challenges: Behind AllianceBernstein’s Business Transformation Journey

DISQO

Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty of providing poor customer experiences. Allow teams to freely test and learn. Just learn.

article thumbnail

Confronting Innovation Challenges: Behind AllianceBernstein’s Business Transformation Journey

DISQO

Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty of providing poor customer experiences. Allow teams to freely test and learn. Just learn.

article thumbnail

Customer-Centric Transformation with Power of Feedback ? Klaus-M. @ Journey to CX Summit

Usersnap

Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. Our monthly new customers rate doubled and product trials went up by 155%. Let’s build a new product.