Agile Customer Experience Development Support Training 
Mironov Consulting
SEPTEMBER 22, 2020
Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Everyone is excited about pitching (and closing) live customers, even if we only have only mocked-up slideware so far. Here’s why….
Johanna Rothman
SEPTEMBER 28, 2018
In Part 1 , I suggested that when we organize by function, the recognition and rewards might prevent a successful agile transformation. The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc.
Expert insights. Personalized for you.
142 
Let's personalize your content