article thumbnail

Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

In today’s fast-growing and competitive landscape, understanding the significance of continuous improvement is the top priority for custom software development firms. Continuous improvement, like agile development, refers to a different change model reinforcing traditional custom software development literature.

article thumbnail

Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

How do you foster a team culture that focuses on delivering value to your customers when you have limited resources? Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale.

Agile 235
article thumbnail

How fintech companies can use product analytics to cash in on their valuable data

Mixpanel

By analyzing customer data, such as purchasing patterns, preferences, and demographics, fintechs can tailor their products and services to meet customer needs more effectively. This data-driven approach enables SMEs to deliver personalized experiences that enhance customer satisfaction and foster loyalty.