Airlines, Data Visualization, Inbound and Naming

MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom, Inc.

JUNE 6, 2019

For instance, many teams build apps on Intercom so users can leverage their workflows and services within our live chat Messenger and messages. A predictive lead scoring tool for B2B SaaS companies, MadKudu’s strategy is all about integrating with other platforms – including Intercom – to link customer intelligence and customer engagement.

Analytic Tools

Analytic Tools Data Visualization Customer Experience Inbound

Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Intercom, Inc.

FEBRUARY 27, 2020

In the past two years, there’s been a huge leap forward in the accuracy and the predictive power of the neural networks. Additionally, we have more data available to us that allows Resolution Bot to hone in on subtle distinctions in wording that a customer might throw at it. We care a lot about them, and we get a ton of data.

User Testing

User Testing Artificial Inteligence Data Visualization Customer Experience

Product Management Today

MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Webinars

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