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MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom, Inc.

But how do you decide when to build an app for your product and what platforms to invest in? So I wanted to hear why that strategy makes sense for MadKudu and his advice for other teams thinking about building apps for their product. We have a lot of fans of MadKudu on our sales team; I think it’s one of their favorite products.

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Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Intercom, Inc.

With such a game-changing product to share, we also wanted to bring you the backstory from the folks who have been in the trenches, bringing Resolution Bot to life. One thing we’ve really tried to do is to be able to do the full product loop ourselves. ” So we built this product that eventually became Answer Bot.