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Top Customer Success Trends To Watch For In 2020

Gainsight

DECEMBER 23, 2019

Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through sales training, they didn’t understand all the basics that maybe a salesperson might. And fourth we call it “Product Takes Center Stage.” And so how do you collaborate better between CS and product?

Customer Experience 52
Customer Experience User Testing Customer Feedback B2C 52
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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

JUNE 3, 2021

So today, Paul Adams , our SVP of Product, and I are bringing you a special episode of Intercom on Product. If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. Des Traynor: Welcome to Intercom on Product, episode 14.

Strategy 228
Strategy Feedback Software Research Software Software Review 228
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