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Top Customer Success Trends To Watch For In 2020

Gainsight

So on the top, human first leadership, the idea is basically, although customer success as we’ll talk about is a lot about data analytics and renewals and things like that. And fourth we call it “Product Takes Center Stage.” And so how do you collaborate better between CS and product? So that’s kind of number one.

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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

So today, Paul Adams , our SVP of Product, and I are bringing you a special episode of Intercom on Product. If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. Des Traynor: Welcome to Intercom on Product, episode 14.

Strategy 228