Userpilot

DECEMBER 21, 2022

What is RFM analysis? How relevant is it to SaaS product management ? These are just a couple of questions we’re answering in the article. We also look at how to carry out the RFM analysis and some SaaS-specific examples. Recency takes into account the last time the customer engaged with the product.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. What is product-market fit? What is a product-market fit?

User Testing 98

User Testing Product Research Product Marketing Customer Feedback 98

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. What is customer attrition analysis?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

User Testing 103

User Testing Feedback Software Research Software Product Research 103

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. Using feature heatmaps to get better insights into the feature usage.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 101

ChatGPT Data Visualization Onboarding KPIs Research Software 101

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. Key metrics you should be measuring. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Churn rate.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Customer Experience 103

The Product Coalition

JUNE 9, 2022

If not, it’s not too late to join one of the most fast-developing industries. Especially after we walk you through one of the most confusing topics for mobile app teams: What mobile app metrics should different team members track in their daily jobs? Also, as a product manager, you need to keep an eye on your competitor’s downloads.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? This is the main question we explore in the article. We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Key metrics to track at each stage. Its different stages.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Onboarding KPIs 97

Userpilot

FEBRUARY 29, 2024

In this article, we answer the question: how does user behavior analytics work? Read on to learn: Behavior metrics to track. Increase product adoption and stickiness. Create data-driven product strategies. Metrics to track when conducting behavior analytics: User activation rate. Feature usage. Churn rate.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software User Testing 99

Userpilot

DECEMBER 31, 2022

In this article, we’ll explain what RFM segmentation is and how you can use it to improve your SaaS business results. RFM is a three-dimensional customer segmentation model that evaluates customers on three metrics — recency, frequency, and monetary value. Use retention analysis to calculate the recency score.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

OCTOBER 9, 2023

Considering a product pilot to gather feedback on your recent innovation? This article provides the guide you need. TL;DR A pilot is a test release of a product or feature to a select group of users, designed to gather feedback and validate assumptions. What is a product pilot? Book a demo now to learn more.

Feedback Software 103

Feedback Software Analytic Tools Data Visualization User Testing 103

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics? Want to check it out?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

MARCH 14, 2024

If so, you’re in the right place, as this is the main question we explore in the article! In the Variables section, you have the list of segments , dimensions, and supported metrics. Userpilot is a product adoption platform that also offers the path analysis feature. Show how to create the report.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 87

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 87

Userpilot

DECEMBER 6, 2022

Product usage data plays a critical role in your organization’s growth. Understanding how customers are using your software is key to designing a better product that meets their needs. In this article, we’ll cover the product usage metrics you need to track, ways to capture this data, and make use of it.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. Tracking drop-off rates helps teams identify usability issues, improve conversion rates, enhance user experience, and optimize the onboarding process. How to calculate it.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs User Testing 102

Userpilot

SEPTEMBER 7, 2022

Want to learn what white space analysis is and how it works? With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? What tools do you need for performing white space analysis? It’s based on an analysis of the internal processes of a company.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

AUGUST 16, 2023

A user retention playbook will keep your customers happy and continue using your product for longer. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Gainsight

MARCH 9, 2022

In the world of Customer Success, metrics often tell the story. Whether it’s Lifetime Value (LTV), customer acquisition cost (CAC), or the champion of them all, net revenue retention (NRR), companies rely on metrics to tell them how effectively they are serving their customers, and by extension, how well their businesses are doing.

Onboarding KPIs 105

Onboarding KPIs Customer Experience Customer Feedback Feedback Software 105

Userpilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. With product analytics, product teams are able to understand and address true customers’ needs and pain points and spot product friction.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 94

Userpilot

NOVEMBER 14, 2023

That’s what this article explores. It also helps you to develop an omnichannel marketing strategy to engage existing and potential customers more effectively. To effectively execute an omnichannel analytics strategy, first define your objectives and metrics to measure progress. The type of analysis depends on your goals.

Analytic Tools 103

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 103

Userpilot

MARCH 10, 2024

Are you on the verge of launching a new product? Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. In this article, we’ll take a closer look at different examples of behavioral patterns. Behavioral analysis aims to identify these trends to improve the user experience.

Data Visualization 101

Data Visualization User Testing Customer Feedback Customer Experience 101

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 102

The Product Coalition

OCTOBER 5, 2023

In this article, we will explore AI in HRM, delving deeper into its multifaceted applications and revealing how it streamlines recruitment, optimizes talent management, enhances decision-making, and cultivates a more dynamic and data-driven HR ecosystem.

Data Visualization 124

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 124

Userpilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. It’s the key to retaining active users and helping them generate maximum value from your SaaS product. But here’s the thing—product engagement can mean different things for various products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. TL;DR Data tracking is the process of collecting, identifying, and organizing data for analysis. Use feature tagging to track feature usage. What is data tracking?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

OCTOBER 27, 2023

This is the main question that the article tackles. TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium. Let’s get right to it!

Feedback Software 104

Feedback Software Embedded Analytics Analytic Tools Enterprise 104

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In this article, we will cover the key responsibilities of PMMs, as well as discuss the skills needed to succeed in this role.

Product Marketing 96

Product Marketing Onboarding KPIs User Testing Marketing 96

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 97

Product Research User Testing Research Software Data Visualization 97

Userpilot

NOVEMBER 5, 2023

Why does it matter for product teams and what are its benefits? These are some of the questions the article tackles. TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value.

Research Software 101

Research Software Feedback Software Analytic Tools User Testing 101

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Confused about trying to understand SaaS roles?

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. Key metrics include things like page views, bounce rate, and traffic sources.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! TL;DR A product team structure describes how the business organizes experts from different roles and functions to deliver successful products.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Product Research 94

Userpilot

OCTOBER 24, 2023

The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. You should focus on user resurrection when there’s a spike in churn rates, there’s a drop in product usage, and your survey results indicate a decrease in customer satisfaction.

Customer Experience 94

Customer Experience User Testing Customer Feedback Onboarding KPIs 94

Userpilot

NOVEMBER 14, 2023

In this guide, we’ll explore twelve tactics to pump this metric up—from personalizing experiences to offering proactive assistance—and see how they can help you nurture customer retention and growth. Help users adopt your product through interactive guidance, such as in-app tutorials , guides, and interactive walkthroughs.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Customer Experience 94

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 103

Feedback Software Research Software Analytic Tools Product Research 103