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12 Knowledge Base Benefits You Can’t Miss Out On

Userpilot

The truth is self-service support has come to stay. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively.

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What to Measure for Product-Led Growth

Gainsight

Without the right data and cross-functional agreement on key performance indicators (KPIs), you risk spending your resources in the wrong place and missing the opportunity to capture and quantify your product-led efforts. Want to learn what data to start keeping track of for PLG?

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Combining DevOps and Agile Transformations to Achieve Business Outcomes

Agile Velocity

They are key inputs for your business and technology discussions around WHAT to work on. While the Agile movement originated in software development, it has been applied to much more: from medical devices to spacecraft, as well as engineering, marketing, and education. It’s more than “Training, Titles, Ceremonies, and Tools.”.

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Lessons from GitLab: Implementing Customer Success Operations At Scale

Gainsight

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting. Systems enablement.

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The Ultimate List of Product Experience Resources for 2022

Gainsight

You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Creating a Product Roadmap? How To Improve Your Feature Prioritization Process With Data You Already Have. Product Led Success: The Professional’s Handbook – An Introduction Blog.

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Tips and Tricks for Building a Product-led Flywheel

Gainsight

The SaaS industry has never been so competitive. On the inner circle of your flywheel, visualize the different segments of your users based on their stage of their product journey. Here are a few: It’s a better fit in the modern SaaS market. The modern SaaS market depends on recurring revenue to be successful.

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5 Ways Product-Led Growth Will Help You Generate Expansion Revenue

Gainsight

However it is essential for some, especially in SaaS industries. That’s because most SaaS companies have adopted recurring revenue models in order to meet customer needs. And these insights reveal the best ways to lift expansion revenue. It’s one reason nearly 60% of SaaS leaders mark customer renewals as a high priority.