Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. How to use technology to create something. It’s a B2B SaaS application, think of it as a CRM.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. We generally advise against linear, top-down product tours. Using product tour software is a better decision.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology.

Technical Advisors 109

Technical Advisors Reporting Tools Technical Review Customer Experience 109

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. If you’re looking for a position as a product operations analyst, you’ll be getting in early to a new but fast-growing field.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments. Prior to iFundWomen, Maya held positions at JPMorgan Chase and Techstars. Harpal Singh. Drew Falkman.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

BrainStation Product Management

FEBRUARY 28, 2019

It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Userpilot

MAY 1, 2021

There are a lot of both in-app tools and outside the app methods of collecting user sentiment data to understand what your users really want, we’re going to show you the best practices and which common mistakes to avoid. Specifically, we’ll go over: 9 different methods on how to collect Voice of the Customer data.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

BrainStation Product Management

FEBRUARY 28, 2019

BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Speak to a Learning Advisor. Self-styled ‘visionary’ Product Managers are dangerous – which is why I advise against hiring PM candidates who fire off (Steve Jobs) quotes during job interviews.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013. Focus Areas: Software Engineering, Data science, UX/UI Design and Cybersecurity.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Gainsight

APRIL 18, 2022

Tableau, a Salesforce company, is on a quest to empower people by seeing and understanding their data. Through the use of its self-service, visual analytics platform, Tableau has been aiding both organizations and individuals to make better, faster, and data-driven decisions with its advanced analytics capabilities since 2003.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Mind the Product

JANUARY 10, 2017

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. Templates to Report Issues. Communication Powers.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

The Product Coalition

MARCH 1, 2024

Decode A Job Posting from Spotify: Senior Product Manager — Playlist Platform Spotify is an innovative business that changes the surrounding reality: almost everyone you see on the street or in a café wearing headphones listens to music on Spotify. What technical knowledge does Spotify expect from a candidate? Know what our users want?

Analytic Tools 122

Analytic Tools Research Software Technical Advisors User Testing 122

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Speak to a Learning Advisor. Do Some Soul-Searching.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? The Personality Test.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. After all, it’s your customers that are going to use your product.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data! Why should you analyze customer data?

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

UX Studio

OCTOBER 16, 2017

Whether in the pool or already on the market, a new product or service with plenty of ideas will constantly require recurring feature prioritization. Keep combining holistic analytics methods with long and short term product goals in mind, in tandem with models which take available resources into account as well.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. We talked about opportunity solution trees , customer journey maps, experience maps, story mapping —there are lots of ways for teams to externalize their thinking so that they can align around it and stakeholders can follow their progress.

Product Research 220

Product Research User Testing Research Software Data Visualization 220