article thumbnail

8 Customer Analytics Trends for Growth Insights

Userpilot

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data! Why should you analyze customer data?

article thumbnail

Product Analyst: Responsibilities, Skills, and Requirements

Userpilot

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. What is a product analyst?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Decode A Job Posting from Spotify: Senior Product Manager?—?Playlist Platform

The Product Coalition

What technical knowledge does Spotify expect from a candidate? As you already understand, the product is a platform to support the heart of any streaming music service: Playlists. This list of stakeholders (designers, engineers, data scientists, etc.) This list of stakeholders (designers, engineers, data scientists, etc.)

article thumbnail

2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

article thumbnail

Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool. Basic analytics are a must.

article thumbnail

Best New User Onboarding Tools for SaaS in 2021

Userpilot

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. But with such a saturated market, which tool should you choose? Technically speaking, this is known as "primary onboarding." But how do you know which tool to choose?

article thumbnail

What augmented analytics mean to UX/UI design

Imaginary Cloud - Design

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).