Roy Madden

JUNE 29, 2021

You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. Own Hubspot execution across the Sales and Marketing Hub, with a particular focus in Workflow creation and analytics. About Feedly.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Data Visualization 133

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. Hubert: It’s a good question. I was into math and physics, and that led me to computer science. Making the move.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. She advises executives around the world regarding product management. CEO of Product Labs. Author of “The Build Trap”.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments. Prior to iFundWomen, Maya held positions at JPMorgan Chase and Techstars. The Best Product Consultant.

Technical Advisors 148

Technical Advisors Analytic Tools Product Manager Product Management 148

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. Unfortunately, there were none.

Technical Advisors 116

Technical Advisors Reporting Tools Technical Review Customer Experience 116

Userpilot

OCTOBER 7, 2021

The Guides in the trial were made from dummy data. Guides are built in Pendo's proprietary design tool, despite the fact that numerous Pendo users preferred to keep using their old Chrome extension (which was grandfathered in 2019). The product insights and analytics from this part of Pendo are mostly vanity data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

MARCH 3, 2022

Careers in programming are a good springboard as are those in sales, customer service, or marketing. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. You should customize the content of your resume to match the requirements of each position you apply for.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

AUGUST 18, 2024

Finally, after implementing the strategy, gather data through surveys and analytics to identify areas for improvement. Product strategy is the overarching plan that outlines what a business aims to achieve with its product or service and how it plans to get there. ” What is product strategy?

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. The visual that you’re looking at here is a tree structure that I like to use with teams. Then you’ll be better set up to revisit that criteria when you actually have data to make an informed choice. Hope Gurion : Hi, everybody.

Product Research 256

Product Research User Testing Research Software Data Visualization 256

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. Public company market caps are from 8/30/24.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

The Product Coalition

FEBRUARY 5, 2021

Often we talk more about the technical skills, like, portfolio management, being more strategic, etc but being good at those things mean nothing if you can’t build a culture conducive to good product management practices. It’s seldom their ability to do the job technically?—?to interpersonal, emotional intelligence, etc?—?that

Leadership 157

Leadership Technical Advisors Product Research Weak Development Team 157

People-First Product Leadership

FEBRUARY 4, 2025

A report by Arize AI found that 281 Fortune 500 companies view AI as a business risk, a 473% increase from the previous year. I am leveraging my product background in both coaching and advising AI-driven startups. to offer 24/7 coaching services. 80% of employers plan to enhance workers’ skills with AI training.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Incompatibility. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. However, the actual root lies in the classic debate between analytical thinking (breaking things apart) and systems thinking (focusing on interconnectedness). This dynamic creates the first blindspot.

Technical Advisors 74

Technical Advisors Analytic Tools Feedback Software Reporting Tools 74

BrainStation Product Management

FEBRUARY 28, 2019

It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Intercom, Inc.

AUGUST 15, 2018

Building trust can be tough when you’re a new hire in a leadership position. Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. A couple of years later, I got into a real leadership position.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Intercom, Inc.

AUGUST 19, 2021

It’s ok to think things through or wait for more data before making a call. Every team has their own TPS reports and all that sort of stuff. And so, you decide to establish long-term technical ownership in the form of a team. Paul: Some versions of this have some validity, of course, like, “Hey, we need more data.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userzoom

AUGUST 24, 2017

Ultimately, the purpose of a research study is to gain insights in order to learn something new, answer key questions, and generate empathy for the end user. In order to do this, it means those insights you’re gathering have to be actionable. So, what do I mean by “Liberating Actionable Insights”?

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

Userpilot

SEPTEMBER 8, 2021

They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. We generally advise against linear, top-down product tours. Other tools include Appcues and Userguiding. Using product tour software is a better decision.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . How to choose the right one? Is there anything we can help you with now?

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. Using data and playbooks to mitigate customer risks. All CS professionals, no matter their level in the hierarchy, should be respected and trusted by their customers for the valuable insight they provide. Paths Beyond CSM.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

UX Studio

OCTOBER 16, 2017

Whether in the pool or already on the market, a new product or service with plenty of ideas will constantly require recurring feature prioritization. Keep combining holistic analytics methods with long and short term product goals in mind, in tandem with models which take available resources into account as well.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81

BrainStation Product Management

FEBRUARY 28, 2019

BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Speak to a Learning Advisor. Self-styled ‘visionary’ Product Managers are dangerous – which is why I advise against hiring PM candidates who fire off (Steve Jobs) quotes during job interviews.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

Business of Software Conference

JULY 7, 2021

Over that time, we have become much more sophisticated in collecting and analysing sales data. Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. They are very confident, very goal driven, and very focused on making their numbers.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Mind the Product

JANUARY 10, 2017

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. The practices I describe are not an exhaustive list of tools and methods.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. If you’re looking for a position as a product operations analyst, you’ll be getting in early to a new but fast-growing field.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product HQ

JULY 1, 2024

Meanwhile, data from Comparably shows that an average senior product manager in the B2B vertical earns $120,000 , in the US. Average B2B Product Manager Salary The B2B product manager position is a full-time role that involves developing and managing one or multiple products. Looking to become a B2B product manager?

B2B 52

B2B Technical Advisors Reporting Tools Product Manager 52

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Reporters are constantly calling you. An email experience with all of the best Gmail plugins built in natively and which was still somehow subtle, minimal and visually gorgeous. Our lowest score in that time was 82, our highest 94.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Userpilot

MAY 1, 2021

There are a lot of both in-app tools and outside the app methods of collecting user sentiment data to understand what your users really want, we’re going to show you the best practices and which common mistakes to avoid. Specifically, we’ll go over: 9 different methods on how to collect Voice of the Customer data.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? The Personality Test.

Technical Advisors 67

Technical Advisors Product Manager Product Management Product Research 67

PMLesson's Ace the PM Interview

APRIL 9, 2020

Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013. Yes Walk Away With: A strong portfolio, lab testing and client-facing experience, and career services including weekly 1:1 career coaching sessions, mock interviews, and employer introductions.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52