Analytic Tools Embedded Analytics Naming Presentation 
Userpilot
SEPTEMBER 22, 2021
Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?
Userpilot
APRIL 7, 2024
What does it mean in the SaaS context? We also look at different types of Aha moments and their examples in SaaS products. To gain a comprehensive understanding of user behavior, target both segments with surveys, either in-app or by email. The Aha moment is defined as a moment of sudden insight, realization, or inspiration.
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Userpilot
JULY 15, 2022
The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. What is the dark funnel in SaaS? Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools.
Userpilot
JUNE 10, 2022
To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Bug fixes requests.
Userpilot
NOVEMBER 27, 2023
A good SaaS churn rate varies by industry and growth stage, but generally, a 5%-7% annual churn is acceptable for established companies. Customer retention rates generally run high for SaaS companies, with established ones enjoying a retention rate of around 90% on average. How to calculate the churn rate?
Antwak Blog
MARCH 26, 2021
It is an instructional model where tools, events, specific tasks, and activities are adapted to the specific requirements of each user. Online collaboration exercises allow all members to present their thoughts and further establish a new environment of varied responses and input. Artificial Intelligence : Virtual mentors.
Userpilot
MAY 19, 2024
TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.
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