Userpilot

APRIL 7, 2024

The approach to managing SaaS products is entirely different from traditional on-premise software. So, whether you’re a new SaaS product manager, an experienced PM for traditional software, or just interested in gaining more knowledge, this article is for you. Userpilot’s analytics dashboards solve this problem.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. You can review repeated issues or product analytics to see frequent friction points.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience Data Visualization 83

ProductPlan

OCTOBER 6, 2022

A blank page, much like the one I’m using to write this article, used to scare me. A new product can feel the same way. There is a place between nothing and a great product that’s full of uncertainty. Now, after a decade of managing products and advising, I find it exciting. Earlier in my career, this was nerve-wracking.

Product Research 96

Product Research User Testing Research Software Feedback Software 96

Ask Benny

FEBRUARY 28, 2018

This article is not about the experimentation phase. It is about the phase when you want to develop and launch your product or feature with a clear value to your customers. What you want: This is the scope that you really want to launch. We had almost 6 months to launch the product, but it seemed like a lifetime.

Data Visualization 106

Data Visualization Customer Experience User Testing Dashboard 106

Ask Benny

FEBRUARY 26, 2019

This article is not about the experimentation phase. It is about the phase when you want to develop and launch your product or feature with a clear value to your customers. What you want: This is the scope that you really want to launch. We had almost 6 months to launch the product, but it seemed like a lifetime.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

The Product Coalition

JULY 3, 2018

A solid Product Roadmap will help you efficiently and systematically achieve the necessary steps to a successful Product Launch. If you had to use 1 word to sum up what PMs do, most PMs I know would likely pick “Product Roadmap”. Okay that’s technically 2, but you get the drift.)

Roadmap 60

Roadmap Feedback Software Data Visualization B2C 60

Userpilot

DECEMBER 6, 2022

In this article, we’re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive product growth ! Technical beta testing helps you find product bugs while marketing testing can give you insights into how the target market is reacting to your product.

User Testing 85

User Testing Data Visualization Analytic Tools Feedback Software 85

Roadmunk

SEPTEMBER 28, 2017

Having done a few redesigns and burned myself by starting with the inside—which is often the home page and article page—I’ve learned that the reverse is better. Going outside in is a more iterative, discovery- and test-based approach to product launches. Start with the periphery of your portfolio.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

The Product Coalition

FEBRUARY 28, 2018

This article is not about the experimentation phase. It is about the phase when you want to develop and launch your product or feature with a clear value to your customers. What you want : This is the scope that you really want to launch. We had almost 6 months to launch the product, but it seemed like a lifetime.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

Andrew Chen

JANUARY 9, 2020

More from the article here. Dashboard clutter. Dashboard clutter – the addition of more KPIs over time – leads to strategy clutter. The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. The product launch.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

JANUARY 9, 2020

More from the article here. Dashboard clutter. Dashboard clutter – the addition of more KPIs over time – leads to strategy clutter. The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. The product launch.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52