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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

This was the subject line of an email I recently received from an account manager at a financial management software vendor. Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. So we use our own ideas portal for this.

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Bottoms Up With OKRs | Whitney O’Banner, Medium | BoS USA 2019

Business of Software Conference

Marty Cagan (Founder, Silicon Valley Product Group and previous BoS speaker) recently published an article about OKRs which echos some of Whitney’s points about empowering teams and giving team objectives instead of individual objectives – BoS is often ahead of the curve – check out Marty’s post on svpg.com.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Is a highly customizable product, covering all aspects of project and product management as well as offering a system suitable for large product teams.

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Product Leadership in Scrum

Roman Pichler

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Three Types of Leadership. Lead the Product.

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Simplifying User Feedback

The Product Coalition

User feedback, it’s surprising how often it’s overlooked or ignored. Seasoned Product Managers may feel they’ve previously heard everything they need to know to make a decision. New Product Managers may be in their first customer facing role, and gathering user feedback is outside their comfort zone. Why is this an issue?