Userpilot

MAY 13, 2024

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. Types of surveys include: Customer Satisfaction Score (CSAT).

Customer Feedback 105

Customer Feedback User Testing Feedback Software Product Research 105

Alchemer Mobile

MAY 7, 2020

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Product Talk

MAY 4, 2022

The beauty of continuous discovery is that there’s no single right way to do it. For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. Tweet This.

Research Software 202

Research Software Feedback Software Product Research Data Visualization 202

Userpilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? Crafting an effective product feedback survey requires careful consideration. TL;DR A product feedback survey is a structured tool for gathering customer feedback on products or services.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Userpilot

MAY 13, 2024

Is your team struggling to determine the return on investment (ROI) of product marketing strategies? In either case, marketing analytics tools can come to your rescue. But with so many analytics solutions available in the market, how do you choose the right one? Book your demo now to see it in action.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. It sounds simple, but what happens if your product is so new that you don’t have any customers yet?

Research Software 212

Research Software Feedback Software User Testing Customer Experience 212

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Identify product enhancement opportunities. Implement product improvements based on user feedback.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Product Talk

DECEMBER 1, 2021

In case you missed it, Tools of the Trade is a new series on Product Talk. In each edition, we talk with a continuous discovery champion (or group of champions) from one organization. It’s worth repeating that the tools aren’t a substitute for doing the hard work of continuous discovery. Tweet This.

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Product Research Research Software Feedback Software User Testing 253

Product Talk

MARCH 1, 2023

“Product thought leaders talk about an ideal way of working. I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” product outcomes).

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Product Research Data Visualization Customer Feedback Weak Development Team 195

Userpilot

APRIL 29, 2024

How do you create a segmentation survey? These are the main questions the article tackles. For example, age or product usage patterns. A segmentation survey is used to gather the data necessary to segment customers. A market segmentation survey is a market research tool. Let’s dive in!

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? That’s what you’ll find out from this article. TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. What is product dogfooding?

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. SaaS products already have these integrations.

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Feedback Software Research Software Reporting Tools User Testing 129

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. It applies to both web apps and mobile apps. Localize your walkthrough.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

MAY 27, 2024

A customer pulse survey is a brief check-in that can help you identify and address the in-the-moment needs of your customers. Pulse surveys can help you spot actions that require immediate care, assess the impact of an internal or external event, and track your performance over instant and brief moments. Opt for the right survey tool.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Customer Experience 105

Userpilot

AUGUST 26, 2022

Are you familiar with user feedback best practices? In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. User feedback is quantitative and qualitative data provided by customers about what they think about a product and how many of them feel the same way.

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Feedback Software Customer Feedback User Testing Analytic Tools 97

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Choose the appropriate research method.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Localize your knowledge base.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MAY 1, 2024

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it.

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User Testing Feedback Software Analytic Tools Research Software 110

Userpilot

MAY 30, 2023

When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback.

User Testing 98

User Testing Product Research Customer Feedback Feedback Software 98

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. But what strategies work?

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Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

MAY 15, 2024

These are 2 of the questions we answer in this article. To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! Appcues is a digital adoption platform offering a two-way integration with Amplitude to sync event data and use Amplitude analytics for user segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

OCTOBER 26, 2023

What is software ROI and how to measure it? These are the main questions the article tackles, so if you’re after the answers, you’re in the right place! Soft ROI comprises qualitative and less tangible benefits , for example, increased productivity from software implemented to improve internal business processes.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Onboarding KPIs 105

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Sending surveys to specific user segments.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 5, 2023

Why does it matter for product teams and what are its benefits? These are some of the questions the article tackles. We also give you a bunch of tips on how to implement it in your SaaS. By delivering valuable products that meet user expectations, SaaS organizations can better retain customers and increase their lifetime value.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Let’s go over them.

Customer Feedback 96

Customer Feedback User Testing Feedback Software Product Research 96

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. But what type of surveys are best for your goals? In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 26, 2023

Customer feedback is an invaluable resource for SaaS businesses. The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. One of the most powerful types of user sentiment is real-time customer feedback.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

AUGUST 6, 2023

On top of that, our article: Defines what marketing automation is. Introduces tools that you can use to automate your marketing processes. TL;DR Marketing automation describes the use of software tools to automate repetitive marketing tasks, like sending emails or scheduling social media content. for every $ invested.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. What are marketing analytics tools?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MARCH 29, 2023

Are you looking to quickly and accurately track user sentiment and determine how happy your customers are with your product or service? Today, there are smiley face surveys. TL;DR Smiley face surveys use smiley faces as answer options to measure customer satisfaction. What is a smiley face survey?

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Userpilot

JANUARY 28, 2024

Looking for micro survey templates to collect quick user feedback? This article guides you through important surveys to implement across the customer journey. You will also learn best practices to ensure high response rates while collecting accurate feedback. These surveys are usually short and super-focused.

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User Testing Customer Feedback Product Research Feedback Software 96