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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

The experience also drove me to write this article on what I consider to be best practices for gathering customer feedback. The product team was clearly not soliciting feedback from customer-facing team members (such as the account manager) on an ongoing basis. which, as you probably know, is product roadmapping software).

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Product Leadership in Scrum

Roman Pichler

Scrum is a simple framework with three roles: product owner, development team, and Scrum Master. While I’d like to encourage you to involve development team members and key stakeholders in the visioning, strategising, and roadmapping work, you should lead these activities with the aim to maximise the value your product creates.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. Craft: The Ultimate Product Platform?

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Simplifying User Feedback

The Product Coalition

The good news is that with a pragmatic framework, and a few simple approaches to follow, building a user feedback channel is quite straightforward. Two of my personal favorite tools are: Trello : Trello is great for creating a public version of your product roadmap, and for floating feature ideas and design by your community of users.