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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Platforms with scalable pricing models can adapt to your changing needs, ensuring you always have the right level of service without breaking the bank. Data security : Opt for platforms that take security seriously, such as those with SOC 2 Type 2 certification. This means they have proven systems to keep your data safe and secure.

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Monitoring the AVD Connection Broker

eG Innovations

Often the pool of hosts available are configured to offer resilience in the event of host failure, for example two hosts may be available in different Azure regions, in normal operation users would be connected to the geographically closest but if one host fails all incoming requests may be allocated to the remaining live host.

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Monitoring and Managing Azure Active Directory Users

eG Innovations

Are any App registrations going to expire either in client secrets or SSL certificates? Dashboards can be accessed out of the box or created with just a few clicks without having to rely on public domain workbooks. Are there any stale user accounts in the Azure tenant? Have there been any malicious sign-in attempts?

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How to Monitor Azure Active Directory

eG Innovations

Monitoring certificate and secret expiration dates can ensure users do not experience issues with expired resources. Out-of-the-box dashboards, reports and help desk tools. If the truth be told, there are actually hundreds of metrics, events, and log entries that you could be monitoring associated with Azure Active Directory.

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Troubleshooting Slow Azure Virtual Desktop (AVD) Logons

eG Innovations

Out-of-the-box thresholds and alerts are configured to ensure FSLogix events and metrics are continually monitored, and anomalous trends highlighted. eG Enterprise monitors the AVD Control Plane collecting and reporting on numerous metrics, events, and logs in the Microsoft AVD Broker model for complete observability.

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Azure AD Monitoring

eG Innovations

eG also allows you to slice and dice this data without writing any KQL queries or importing the workbooks from community repositories using custom reports and dashboards. Out-of-the-box eG proactively scans and monitors the logs, alerting thresholds are set on key metrics and raise alerts on events that may be of concern.

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

Many of our own staff are Citrix domain experts and as a result have undertaken various Citrix Certification qualifications. The Citrix User group events and forums are a very good place to ask questions and be guided in your Citrix learnings, see: CUGC | CUGC (mycugc.org).