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Announcing Intercom’s new AI features

Intercom, Inc.

However, getting from technological breakthrough to useful applications is far from straightforward. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. Overall, we’re really impressed with the capabilities and the intuitive user experience!”

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Hiring a Head of Product

Mironov Consulting

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. Often, I hear blaming/shaming of users for being dumb. That may be the record for anyone other than search professionals.

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International Women’s Day: Reflections from female leaders in product & tech

Mixpanel

The mission of Vinehealth is to improve quality of life and outcomes of people living with cancer globally through behavioral science and machine learning. ” Georgina Kirby Co-Founder & CTO, Vinehealth. ” Sabah Zdanowska founder, ventures consulting. ” Nekpen Osuan Consultant & CEO, WomenWerk.

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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. And that did me a great favor, that gave me like a great kickstart into this career.