Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. It’s all about artificial intelligence and machine learning.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

The Product Coalition

JUNE 26, 2023

The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. For enterprises that view artificial intelligence as a cornerstone of their business strategy, the time to double down on generative AI adoption is now.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

Userpilot

JUNE 12, 2024

This ensures your efforts are focused on platforms that yield the highest user engagement and conversion rates. Leverage SEO and SEM : Optimize your website and campaigns for search engines to increase visibility and attract organic traffic. Looking into tools for user acquisition specialists? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

OCTOBER 13, 2022

We’ve heard you loud and clear – our customers’ feedback and partnership was our biggest driving force behind today’s product announcements. First, a completely redesigned Messenger inspired and guided by our customer’s feedback, unlike anything our industry has seen before. First, though, a few quick housekeeping items.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Intercom, Inc.

JULY 30, 2020

Unlike previous financial downturns, businesses have more access than ever to technology that can put their data to work. Not only does this free up valuable time for companies to provide the human touch necessary to keep customers satisfied, it means that businesses actually have a decent shot at scaling their revenue instead of their costs.

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145