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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. AI analytics are coming soon.

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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

Userpilot can help you build and embed CES surveys in your application without writing any code: Get your free Userpilot demo today! Because these messages are triggered as customers use the product, they’re able to provide contextual help. Then you could display a message that leads them to interactive guidance.

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Product Briefing – September 14, 2023

Department of Product

Retool AI allows product teams to integrate AI features directly into their products using any AI model or LLM, without having to build them from scratch. The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%.

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AI in Customer Service: 10 Ways Artificial Intelligence Can Enhance Customer Experience

Userpilot

All of these concerns can be easily resolved with AI in customer service. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. Add self-service support and use AI to show learning modules based on user needs and segmentation.

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

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14 Best Behavior Analytics Tools For Tracking User Activity

Userpilot

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

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Top 7 Embedded Analytics Platforms

Reveal

Reveal Embedded Analytics. Choosing the right embedded analytics platform for your business needs is paramount. Table of contents: What are embedded analytics platforms? Embedded analytics benefits Top 7 embedded analytics platforms Reveal Looker Toucan Sisense Logi analytics Tableau Power BI.