Userpilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Analytic Tools 80

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 80

Reveal

JUNE 27, 2022

Reveal Embedded Analytics. By integrating an embedded analytics solution into your own software, SaaS, Angular application , or other apps, you can greatly improve your existing product’s value proposition. . Here, we’re going to cover all of the do’s and don’ts when embedding analytics into your applications. .

Data Visualization 78

Data Visualization Embedded Analytics Analytic Tools Research Software 78

Userpilot

APRIL 24, 2024

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. AI analytics are coming soon.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Reporting Tools 70

Indicative

OCTOBER 23, 2020

A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

MAY 20, 2024

Here are the best product growth tools for user behavior analytics: Google Analytics is the best for analyzing the customer journey across web channels. Mixpanel is the best product analytics tool for visualizing customer data. Track your product metrics with Userpilot’s dashboards. completely code-free. Flow triggers.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 15, 2024

Userpilot can help you build and embed CES surveys in your application without writing any code: Get your free Userpilot demo today! Because these messages are triggered as customers use the product, they’re able to provide contextual help. Then you could display a message that leads them to interactive guidance.

Analytic Tools 78

Analytic Tools Feedback Software Reporting Tools Data Visualization 78

Usersnap

APRIL 29, 2023

ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Chatbots are programs that let people converse and respond using natural language, based on the inputs they receive. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Department of Product

SEPTEMBER 14, 2023

Retool AI allows product teams to integrate AI features directly into their products using any AI model or LLM, without having to build them from scratch. The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 18, 2023

When the product is ready, PMs use customer feedback and product analytics to track product performance and inform its future innovation. At the pre-launch stage, they help with product positioning and messaging to best highlight the product’s USPs to the target audience. Interview preparation template.

Data Visualization 87

Data Visualization Product Research User Testing Onboarding KPIs 87

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 89

Customer Experience User Testing Customer Feedback Embedded Analytics 89

Usersnap

FEBRUARY 17, 2022

The platform includes a comprehensive feedback analysis dashboard to review feedback items, sentiment analysis, and CSAT index/NPS performance. It’s a straightforward tool you can use to embed a user feedback widget on your website and ask your customers to provide a rating and submit comments and suggestions. Rating Widget.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Amplitude

APRIL 25, 2021

It requires sophisticated identity resolution to reach the right user, machine learning to find the right message, and real-time delivery to identify the right time. Recommendation: Enabling product teams to automate the next best message or content for those customers to receive via Predictions and Recommendations.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 Full State of Tech Salaries report. million and MAUs were up 8% to 482 million, an all time high.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Usersnap

MAY 2, 2019

It’s a straightforward tool you can use to embed a user feedback widget on your website and ask your customers to provide a rating and submit comments and suggestions. The tool also provides a dashboard where you can view the feedback you get in real time. The platform also includes helpdesk and live chat, and comprehensive analytics.

Feedback Software 85

Feedback Software Data Visualization Analytic Tools Research Software 85

Business of Software Conference

JUNE 5, 2019

They were just massive calculators you’d feed and punch cards they do calculations they spit out these reports, you take the reports around and hand them out to folks who would never read them and then they go back. Later a reporter who was researching this came back and asked him why do you guys do it?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

FEBRUARY 10, 2020

And when you think about not just my dad being an immigrant but also being born in the 50s what was some of the messages that were told to be with our born in the 50s and 60s because it’s very different than what’s told to us today as millennials. However they show up. Mark Littlewood: Isa, Thank you very much.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40