Thu.May 23, 2024

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Stakeholder mapping: Avoid these 3 mistakes

Mind the Product

Master stakeholder mapping: keep maps updated, design effective communication strategies, and stay aware of changes to improve product success. Read more » The post Stakeholder mapping: Avoid these 3 mistakes appeared first on Mind the Product.

Strategy 148
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12 Different Types of Customer Support For SaaS Companies

Userpilot

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.

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Building AI Products: Lessons Learned About The Nuances

The Product Coalition

Both AI and non-AI product managers leverage the same core product management skills. But what are the subtle differences?

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Agile Implementation Strategies for Manufacturing Excellence

Gocious Blog

Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages

Agile 78
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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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8 AI Business Ideas For To Inspire Your Next Product

The Product Manager

The AI revolution is here—so how can you get in on the action? Here are some original AI-powered business ideas that break through the noise. The post 8 AI Business Ideas For To Inspire Your Next Product appeared first on The Product Manager.

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Mutually Exclusive Experiments: Preventing the Interaction Effect

AB Tasty

What is the interaction effect? If you’re running multiple experiments at the same time, you may find their interpretation to be more difficult because you’re not sure which variation caused the observed effect. Worse still, you may fear that the combination of multiple variations could lead to a bad user experience. It’s easy to imagine a negative cumulative effect of two visual variations.

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Software Rollback

Split

A software rollback is a safety net in the world of software development. As new features and improvements get introduced into an application, a rollback serves as a critical recovery strategy. It allows developers to revert to an earlier, stable version if a new release creates unexpected problems. Think of a software rollback as a backstop in the event you need to undo any prior work.

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Taking Accountability: How Product Marketing OKRs Define the Role

airfocus

Learn how to create effective OKRs for product marketing, navigate the unique challenges, and align cross-departmental goals to drive organizational success.

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AI in Education: A Critical Look at the Road Ahead

UX Studio

Learning and education are fundamental to our lives, yet millions around the world lack access to quality learning opportunities. While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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What is QA Testing? Definition, Types, Process and Examples

TryMyUI

What is Quality Assurance (QA) Testing? Quality Assurance (QA) testing is defined as a systematic. The post What is QA Testing? Definition, Types, Process and Examples appeared first on.

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How to Measure Product Adoption and Retention Rates? A Guide

Userpilot

Wondering how to measure product adoption and retention rates? If yes, this article is exactly what you need! Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey.

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What is Split Testing? Definition, Methods and Examples

TryMyUI

What is Split Testing? Split testing is defined as a user testing method that is. The post What is Split Testing? Definition, Methods and Examples appeared first on.

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10 Customer Experience Best Practices to Improve Customer Satisfaction in SaaS

Userpilot

To successfully compete in saturated SaaS niches, having a robust product isn't enough. You must deliver an excellent customer experience throughout the entire customer journey to stand a chance, especially against established players. In the article, you will learn how to build your customer experience strategy. We also share 10 customer experience best practices that will help your product exceed customer expectations and retain them long-term.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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What is Beta Testing? Definition, Methods and Examples

TryMyUI

What is Beta Testing? Beta testing is defined as a phase in the software. The post What is Beta Testing? Definition, Methods and Examples appeared first on.