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8 Best Customer Intelligence Tools for Actionable Insights

Userpilot

However, with so many customer intelligence tools available, how do you select the right one? If you’re in two minds about which customer intelligence software to use, we’ve got you covered. In this article, we’ll take you through a list of the top customer intelligence tools.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Using surveys like the NPS survey to collect user feedback and identify areas of improvement. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Consider a few.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

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Conversations with Chief Innovators: Audi Business Innovation

Modus Create

In the first episode, we bring two leaders from Audi Business Innovation (ABI) — Andreas Sicheneder , CEO, and Florian Beck , global website platform lead. . It is creating a customer-centric digital ecosystem in the automotive industry. Our complete product development process revolves around customer feedback.

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How Blockchain Is Transforming Marketing: Four Effective Ways

The Product Coalition

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. The data is decentralized: all users of the blockchain have access to the registry.

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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

Even big brands have had their fair share of angry outpour from disgruntled customers and survived. In fact, most brands hear feedback from less than one percent of their customer base. But we know that customer feedback is absolutely critical, and that we need to be gathering it at the right times and places.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.