Userpilot
APRIL 11, 2023
SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Using surveys like the NPS survey to collect user feedback and identify areas of improvement. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Userpilot Resource Center.
Usersnap
MARCH 29, 2023
Qualitative feedback is essential when you’re building and maintaining an app that 1000s of users rely on. Today, we’ll look into the challenges that Hunter Engineering encountered when relaunching an internal CRM and how their solution impacted the teams involved, including development, marketing & sales.
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Modus Create
OCTOBER 4, 2022
In the first episode, we bring two leaders from Audi Business Innovation (ABI) — Andreas Sicheneder , CEO, and Florian Beck , global website platform lead. . It is creating a customer-centric digital ecosystem in the automotive industry. Our complete product development process revolves around customer feedback.
Userpilot
DECEMBER 18, 2022
But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. Are you also planning to run more in-app surveys to understand your users’ needs better next year?
Userpilot
SEPTEMBER 10, 2022
A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. The process consists of 7 steps and helps the product manager to take stock of the situation, identify user needs, prioritize them, and produce and assess solutions. Are you ready to dive in?
Alchemer Mobile
JUNE 20, 2019
In fact, most brands hear feedback from less than one percent of their customer base. But we know that customer feedback is absolutely critical, and that we need to be gathering it at the right times and places. Negative feedback is like pain – it’s a warning that there’s something wrong and that you should do something about it.
Usersnap
NOVEMBER 10, 2023
Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. While it is a versatile tool for various presentation needs, it may not be the best fit for roadmap presentations. Consider you are presenting your product’s roadmap at your annual town hall.
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