Usersnap
MARCH 29, 2023
Qualitative feedback is essential when you’re building and maintaining an app that 1000s of users rely on. No matter what you’re working on, or which industry you’re in, it’s important to understand the needs of your users, teams, and colleagues. Let’s dig in. While they are based in the U.S.,
Userpilot
APRIL 11, 2023
Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.
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Userpilot
SEPTEMBER 10, 2022
A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. The process consists of 7 steps and helps the product manager to take stock of the situation, identify user needs, prioritize them, and produce and assess solutions. What are heuristics?
Alchemer Mobile
JUNE 20, 2019
Even big brands have had their fair share of angry outpour from disgruntled customers and survived. While larger companies’ reputations can sustain a few blows without actually collapsing, small businesses can’t rely on the benefit of the doubt to amortize customers’ wrath as effectively. Show Your Customers You Care.
The Product Coalition
SEPTEMBER 23, 2022
The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. It is difficult to track the negative reaction of customers in the real world.
Userpilot
SEPTEMBER 4, 2023
Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy.
Userpilot
DECEMBER 18, 2022
After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.
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