article thumbnail

6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

Arming yourself with a feedback tool like Apptentive can help you keep a finger on the pulse of all online reviews as well. Revisit all the negative reviews, describe what you’ve done to fix things, and encourage your unhappy customers to see it for themselves. Encourage Online Reviews. In 2010, Toyota had to recall 8.8