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Removing Friction Isn't Always Good

Product Solving

Removing too much friction isn’t always a good thing While removing all three types of friction is one of your primary jobs as a product manager, there can be too much of a good thing. Removing too much friction from a product can have disastrous consequences. Over time, credit cards became ubiquitous. so they thought.

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New User Onboarding SaaS: How to Onboard New Users And Drive Adoption

Userpilot

We said that activation is when your customer personally experiences the value of your product to them. So activation rate is the percentage of your new users who experience your product’s value. What do you think is going to happen if you create amazing systems that show your customer how to make the most out of your product?

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Urban Navigation Supercharged – With Viktor Eperjesy | ? Design Aloud

UX Studio

.” Design Aloud Podcast | Season 03 Episode 04 Listen and follow Design Aloud: Spotify | Apple Podcasts | Google podcasts Episode details Viktor Eperjesy has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. I’ve been doing this for 3.5 years and during this 3.5

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6 Customer Engagement Marketing (CEM) Strategies for SaaS

Userpilot

SaaS companies have access to a plethora of data banks that can be essential to build an excellent CEM strategy. Once the user is activated, the product goals of onboarding simply change, and we move on to the next stage. Unlike all-inclusive feedback systems, the VoC focuses on individual users and their sentiments.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We’re fresh from our first virtual global event, New at Intercom. We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. What follows is a lightly edited transcript of the event. Our platform is a unified system.