Usersnap

SEPTEMBER 19, 2023

It’s a world where customer feedback isn’t just data; it’s the key to unlocking the doors of customer-centric triumph. No more guessing games or deciphering cryptic customer feedback. AI can decrypt feedback messages with the speed and precision of a superhero. What are Customer Insights AI?

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

UX Studio

JULY 27, 2017

We were working on a new mobile app targeted for the UAE market, which had been quite unknown to us before. Although we targeted the app for the UAE market, the long-term strategy included expansion to other Arab countries. Working in a bigger design team. Our design team was part of a larger product team. Scaling the product.

User Testing 71

User Testing Research Software Product Research Customer Feedback 71

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. In this episode, we talk to an all-around design leader, Marília Moita. That is when I fell in love with design and understood its importance.

Research Software 63

Research Software Feedback Software UX User Testing 63