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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. Data included: Ratings and reviews. Expressed customer emotion. Telco (communications providers, wireless networks, etc.).

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2021 Engagement Benchmarks for Media Apps

Alchemer Mobile

Technology (media creation, connectivity, etc.). Telco (communications providers, wireless networks, etc.). News apps saw incredibly high retention rates , likely due to how much news people consumed and the fact that there was breaking news almost daily. Technology Apps. Music (streaming, broadcasting, etc.). Music Apps.

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It’s Time to Bring Beta into the 21st Century

Centercode

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. User Experience as a field? Not really a thing.

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The Product Adoption Curve in SaaS: What Is It and How To Use It In Your Product Strategy

Userpilot

Both of them may become Snapchat users eventually but the 16-year old is more likely to adopt it sooner. The Product Adoption Curve illustrates when each customer segment is most likely to adopt your product so you can make the most of each stage of your product’s growth. It seems impossible, right? The best Product Adoption tools.

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What is Product Design?

The Product Coalition

Which mean your customers know what bad design looks like. While no company has ever gone out of their way to build ugly products, when consumer tech really started taking off in the late-eighties/mid-nineties, what mattered most was that the technology worked. Product design really is the unsung hero of the product world.

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Q&A with Sequent Learning Networks CEO Steven Haines: Walk a Mile in Your Customer’s Shoes

Revulytics

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. We hear a lot about capturing the “voice of the customer.” My clients often tell me, ‘we did a voice-of-the-customer study.’ Or: this is great new technology, what can we do with it?

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Q&A with Sequent Learning Networks CEO Steven Haines Webinar Walk a Mile in Your Customer’s Shoes

Sequent Learning

In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details. We hear a lot about capturing the “voice of the customer.”

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