Userpilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Get A Demo).

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If your SaaS offers a demo or a free trial, value realization can be the decisive moment when a user decides to convert into a paying customer. The reason is simple. Unlock upsell and cross-sell opportunities.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. As the name suggests, a welcome screen is a place to greet new customers. Frequently, we see SaaS companies using welcome screens to: Greet the user by name. Digital agencies who post on behalf of multiple brands. Start from the welcome screen.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

NOVEMBER 1, 2021

If you don't segment your users, you're likely to make a big mistake that SaaS teams often make in their onboarding: namely creating linear product tours. The UX is minimalistic and even a little boring; there's only one thing to do, namely sign up. Greet your customer by their first name. Outline any next steps.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

Userpilot

JANUARY 18, 2022

Apart from brand new product launches, emails can be used to announce new features, updates, special offers, or invite to events or beta launches. As the name suggests, product release emails are the ones that usually include the product release notes on top of announcing. Product release emails. 7 – Doit.

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98