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Troubleshooting Slow Azure Virtual Desktop (AVD) Logons

eG Innovations

After both client and session host connected to the gateway, the gateway starts relaying the raw data between both endpoints, this establishes the base reverse connect transport for the RDP (Remote Desktop Protocol). After the base transport is set, the client starts the RDP handshake. Azure AVD (Azure Virtual Desktops) Monitoring.

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Citrix Issues and Problems

eG Innovations

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?